Terms & Conditions
1
Product Integrity
- 100% Halal-Certified: All our products are certified halal by recognized authorities, ensuring they are free from any prohibited (haram) ingredients such as gelatin from non-halal sources, alcohol, or animal-derived enzymes.
- Ethical Sourcing: We maintain transparency in sourcing our ingredients and only work with suppliers who comply with both halal and ethical production practices.
- Clean Labels: Our formulations are developed without artificial preservatives, synthetic dyes, or unnecessary fillers. What you see is what you get.
- Continuous Auditing: We conduct routine internal reviews to verify the consistency and compliance of our product lines, including third-party testing and halal audits.
2
Usage Disclaimer
- General Wellness Use: Our products are developed to complement a healthy lifestyle that includes balanced nutrition and regular physical activity.
- Medical Conditions: If you are pregnant, nursing, under 18, or have an existing health condition, consult your physician or healthcare provider before using our supplements.
- Allergen Notice: While we take extensive measures to avoid contamination, please read labels carefully as some products may be manufactured in facilities that process nuts, soy, dairy, or gluten.
2.1
Returns & Refunds
- Order Processing: Orders are processed within 1–3 business days. You will receive a confirmation email once your order is placed and another when it is shipped.
- Delivery Estimates: Shipping times vary depending on your location. Local orders typically arrive within 2–5 business days, while international deliveries may take 7–15 business days.
- Delays: Taqwa Nutri is not liable for delays caused by third-party couriers, customs, or unforeseen circumstances such as weather disruptions.
- Tracking: All shipped orders will include tracking information when available.
2.2
Shipping & Delivery
- Return Policy: You may return unopened products within 14 days of delivery. To be eligible, items must be unused, in original packaging, and accompanied by proof of purchase.
- Refund Process: Refunds are issued to the original payment method once returned items are inspected and approved.
- Non-Returnable Items: Opened, used, or damaged products are not eligible for return unless there was an error on our part.
- Order Cancellations: If you wish to cancel your order, please contact us within 12 hours of placing it. Cancellations made after shipping will follow the return policy guidelines.
3
Amendments
- Formula Enhancements: Taqwa Nutri reserves the right to improve or change product formulas, packaging, or availability without prior notice.
- Accuracy: While we strive to keep all product descriptions accurate, occasional errors in pricing or information may occur. In such cases, we will promptly inform you before processing the order.
- Out of Stock: If an item becomes unavailable after your purchase, you will be notified immediately, and a refund or substitution will be offered.