Shipping & Returns

1

Shipping Policy

At Taqwa Nutri, we aim to deliver your supplements quickly, safely, and with care — so you can stay consistent on your wellness journey.

1.1

Order Processing

Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
Once your order is packed and shipped, you will receive a confirmation email with tracking details.

1.2

Shipping Options & Delivery Times

  • Local Shipping (Domestic): Estimated delivery within 2–5 business days.
  • International Shipping: Estimated delivery within 7–15 business days, depending on destination and customs clearance.
  • We partner with trusted carriers to ensure timely delivery. Please note that delays may occasionally occur due to weather, holidays, or courier issues.

1.3

Shipping Locations

We currently ship to most regions worldwide. If your country is not listed during checkout, please contact our support team.

1.4

Tracking Your Order

All shipments include a tracking number. You can follow your package from our warehouse to your doorstep.

2

Returns & Refunds

Your satisfaction matters to us. If for any reason you're not happy with your purchase, we offer a straightforward returns process.

2.1

Return Eligibility

  • Items must be returned within 14 days of receiving your order.
  • Products must be unopened, unused, and in original packaging.
  • A valid proof of purchase (order confirmation or invoice) is required.

2.2

Refund Process

  • Once we receive and inspect your return, we’ll notify you of the status.
  • If approved, a full refund will be issued to your original payment method.
  • A valid proof of purcRefunds typically take 5–10 business days to appear on your statement.hase (order confirmation or invoice) is required.

2.3

Non-Returnable Items

  • Opened, used, or damaged products are not eligible for return.
  • We cannot accept returns for promotional or free items.

3

Order Cancellations

Orders may be cancelled within 12 hours of placement, provided they have not yet been shipped. Once your order is processed or shipped, it can no longer be cancelled and must follow the returns process.