Terms & Conditions

1

Product Integrity

  • 100% Halal-Certified: All our products are certified halal by recognized authorities, ensuring they are free from any prohibited (haram) ingredients such as gelatin from non-halal sources, alcohol, or animal-derived enzymes.
  • Ethical Sourcing: We maintain transparency in sourcing our ingredients and only work with suppliers who comply with both halal and ethical production practices.
  • Clean Labels: Our formulations are developed without artificial preservatives, synthetic dyes, or unnecessary fillers. What you see is what you get.
  • Continuous Auditing: We conduct routine internal reviews to verify the consistency and compliance of our product lines, including third-party testing and halal audits.

2

Usage Disclaimer

  • General Wellness Use: Our products are developed to complement a healthy lifestyle that includes balanced nutrition and regular physical activity.
  • Medical Conditions: If you are pregnant, nursing, under 18, or have an existing health condition, consult your physician or healthcare provider before using our supplements.
  • Allergen Notice: While we take extensive measures to avoid contamination, please read labels carefully as some products may be manufactured in facilities that process nuts, soy, dairy, or gluten.

2.1

Returns & Refunds

  • Order Processing: Orders are processed within 1–3 business days. You will receive a confirmation email once your order is placed and another when it is shipped.
  • Delivery Estimates: Shipping times vary depending on your location. Local orders typically arrive within 2–5 business days, while international deliveries may take 7–15 business days.
  • Delays: Taqwa Nutri is not liable for delays caused by third-party couriers, customs, or unforeseen circumstances such as weather disruptions.
  • Tracking: All shipped orders will include tracking information when available.

2.2

Shipping & Delivery

  • Return Policy: You may return unopened products within 14 days of delivery. To be eligible, items must be unused, in original packaging, and accompanied by proof of purchase.
  • Refund Process: Refunds are issued to the original payment method once returned items are inspected and approved.
  • Non-Returnable Items: Opened, used, or damaged products are not eligible for return unless there was an error on our part.
  • Order Cancellations: If you wish to cancel your order, please contact us within 12 hours of placing it. Cancellations made after shipping will follow the return policy guidelines.

3

Amendments

  • Formula Enhancements: Taqwa Nutri reserves the right to improve or change product formulas, packaging, or availability without prior notice.
  • Accuracy: While we strive to keep all product descriptions accurate, occasional errors in pricing or information may occur. In such cases, we will promptly inform you before processing the order.
  • Out of Stock: If an item becomes unavailable after your purchase, you will be notified immediately, and a refund or substitution will be offered.